+48 662 105 497

AFTER SALES SERVICE TECHNICAL MANAGER

  • 29.06.23
  • Poland

Our client is an international company and one of the leaders in solar energy construction and product manufacturing in the world. For their operations in Poland we are now looking for an experienced Service Technical Manager to manage the sites as well as the relationships with the clients. This is a trategic role, reporting to the Head of Service for Europe. Our client is currently undergoing a vast portfolio expansion, therefore the preferred candidate should be open to frequent travelling in Poland.

YOUR RESPONSIBILITIES WILL INCLUDE:

1.     Develop the local region service strategy, provide service teams with a standardized set-up for success

2.     Constantly assess service improvements and business opportunities to successfully improve customer satisfaction.

3.     Monitor financials from a service perspective for the region, maintaining overview of cost savings.

4.     Partner with EU team and Global HQ to define service and delivery objectives for Europe based on forecast.

5.     Provide after-sales technical service support for sales team.

6.     Make and sort out product technical questions and answers.

7.     Communicate with R&D team on those market problem

We are looking for someone with:

  1. A BA or technical background in electrical or mechanical engineering
  2. Substantial experience in the management of operations and services in the PV sector
  3. Excellent communicator- able to manage teams, relationships with clients and other departments within the company
  4. English fluency is a must in the position as you will be reporting to a manager that does not speak Polish
  5. The role is home based- yet it requires frequent travelling to the plants
  6. Ability to think strategically, have the ability o manage budgets, teams, subcontractors and contracts will be a plus

OFFER:

  1. Permanent contract or B2B
  2. Company car and company tools
  3. Possibilities of promotion in the international structure of the company
  4. Trainings among others
  5. Home office

KALE Recruitment Muchorska Tarud-Karwowska S.J jest agencją zatrudnienia wpisaną jako podmiot upoważniony w rejestrze Marszałka Województwa Mazowieckiego pod numerem 28683

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